OutRallyAmerica's badminton community
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OutRally Support

Need help with OutRally? Find help for your account, venues, community features, learning, and Gearave.

  • Account & Login

    Sign-in, email verification, password reset, profile, and account settings.

  • Venues & Check-ins

    Home Venue, venue information, check-ins, and related venue activity.

  • Chat & Moments

    Messages, Moments, posting, community interactions, reporting, and blocking.

  • Learn

    Programs, coaches, and learning content.

  • Gearave

    Marketplace browsing, listings, buyer/seller questions, and reporting a listing.

  • Safety & Reporting

    Reporting suspicious, abusive, unsafe, or inappropriate content or behavior.

Remove a video you appear in

If you appear in a Rally20 or another video on OutRally and want it removed, use Report → "I'm in this video and want it removed" in the app, or email support@outrally.com with a link to the video. You don't need an OutRally account. We aim to act within 24 hours.

Intimate images shared without consent (Take It Down)

If an intimate image or video of you was shared on OutRally without your consent, email support@outrally.com with the subject "Take It Down request". Include a link to the content (or enough detail for us to find it), a statement that you are the person shown or are authorized to act for them, a brief statement that it was shared without consent, and how to reach you. We remove valid requests within 48 hours and work to remove identical copies. In an emergency, call 911.

Copyright notices

To report content that you believe infringes your copyright, email info@outrally.com with your contact details, the work you own, a link to the content, a statement of good-faith belief that the use is not authorized, a statement that the information is accurate and that you are the owner or authorized to act for the owner, and your physical or electronic signature.

Copyright Agent

OUTRALLY LLC

177 E Colorado Blvd, Pasadena, CA 91105

Phone: (800) 781-7008

Email: info@outrally.com

Registered with the U.S. Copyright Office (DMCA Designated Agent Directory, no. DMCA-1082277).

Contact OutRally

For support, account questions, safety concerns, or general feedback, email us.

support@outrally.com

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